Privacy Policy

1. Introduction

Congo Minerals Trading, headquartered in Kinshasa, Democratic Republic of Congo, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Name, email address, phone number, company name, and business address
• Transaction Data: Details about mineral purchases, quotes requested, and transaction history
• Device Data: IP address, browser type, operating system, and device identifiers
• Usage Data: Pages visited, time spent on site, clicks, and navigation patterns
• Communication Data: Messages sent through our contact forms and inquiries

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Process transaction requests and send related information
• Respond to your inquiries and customer service requests
• Send periodic emails regarding your order or other products and services
• Improve our website and services based on feedback
• Monitor and analyze trends, usage, and activities for security purposes
• Comply with legal obligations and regulatory requirements

4. Disclosure of Your Information

We may share your information in the following situations:

• By Law or to Protect Rights: When required by law or to protect our legal rights
• Third-Party Service Providers: With vendors, consultants, and service providers who assist us
• Business Transfers: In connection with merger, sale, or acquisition of our business
• Your Consent: When you explicitly authorize us to share your information

5. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Congo Minerals Trading
Email: info@congomineral.com
Location: Kinshasa, Democratic Republic of Congo
Website: www.congomineral.com